Hotelera en Plaza Zail-Ha Av. Tulum en Plaza Punta Tulum
Mi Pueblito seafood and steak house
1400 ft
Avenida Tulum
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
8.4
Location
8.4
Service
8.6
Dining
6.8
Guest reviews
6.2/10
based on 5 reviews
4.5/5
based on 736 reviews
8.3
8.3/10 based on 1555 reviews
#55 of 241 hotels in Cancun based on Tripadvisor
James
United States of America,
March
2025
6.2/10
I had a mixed experience at Eco-Hotel El Rey Del Caribe. The lush, natural surroundings were a real highlight, making it feel like a little oasis in the city. The room was clean and spacious, and I appreciated the daily housekeeping. However, noise from the upstairs guests was disruptive, and the breakfast options were quite sparse. Overall, it's a solid choice for a budget-friendly stay, but be prepared for some noise and limited breakfast.
Rooms
7.0
My room was spacious, with a comfortable bed and a mini fridge. The AC worked well, which was a relief in the humid climate, but it could get noisy with upstairs guests.
Service
8.0
The staff were super friendly and helpful, especially Martha Patrice who was always ready to lend a hand. Checking in and out was smooth, which I really appreciated.
Location
6.0
The hotel is in a quieter area, close to the ADO bus station, which made it convenient. However, the surrounding area isn't ideal for walking around too much, and parking can be tricky.
Dining
5.0
Breakfast was included but rather limited, just one egg and toast, which was disappointing. I'd hope for better breakfast variety next time.
Facilities
6.0
The outdoor space with hammocks and a small pool was beautiful but the jacuzzi wasn't warm enough, which was a letdown.
Will
United States of America,
January
2025
5.8/10
My experience at Eco-Hotel El Rey Del Caribe was quite good overall. The beautiful outdoor garden provided a unique escape in the bustling city, and the staff were friendly and helpful. While the location was convenient, be cautious around the nearby busy corners. There were some minor downsides; the beds could improve in comfort, and the hot water in my room was merely tepid. Still, I would gladly recommend this charming place!
Rooms
8.0
My room was spacious and had a mini-fridge and safe, but the bed wasn't the most comfortable. Overall, it was clean, and it was tended to daily.
Service
10.0
The staff were incredibly friendly and helpful. They made my stay even more enjoyable with their warm hospitality.
Location
8.0
The hotel is located close to downtown, which was great for exploring the area. It felt safe due to the locked exterior door and evening security, but driving in the area can be tricky.
Dining
8.0
Breakfast was freshly prepared, and I enjoyed sitting in the lush yard. However, more variety would have enhanced the experience.
Facilities
9.0
The pool area was nice for lounging, although the water wasn't as warm as I had hoped. The yoga room on the roof was an added bonus.
Mark
United States of America,
January
2025
5.8/10
I had a lovely stay at Eco-Hotel El Rey Del Caribe. The hotel features a beautiful garden area with a lovely pool where I could relax. The staff were incredibly friendly and accommodating, making my visit even better. However, the air conditioning had a timer, and I found myself waking up in the middle of the night to reset it, which was a bit inconvenient.
Rooms
9.0
I stayed in a spacious Standard Double Room with a large, comfortable bed and a small kitchenette that was perfect for my needs. The room was cleaned daily, and I always got a good night's sleep.
Service
10.0
The staff were genuinely caring and always went out of their way to help, whether it was with arranging rides or providing directions. I felt welcomed throughout my stay.
Location
8.0
The hotel is located in a quiet area, but it's not the best neighborhood for walking around. Luckily, there were plenty of dining options within a short walking distance, providing easy access to local restaurants.
Dining
7.0
The breakfast offered was basic but served in a lovely outdoor dining space within the garden, creating a nice atmosphere to start my day.
Facilities
8.0
I appreciated the hidden sanctuary vibe of the hotel, surrounded by beautiful gardens. While the internet connection could use some improvement, I enjoyed the overall atmosphere.
William
United States of America,
December
2024
6.2/10
I had an amazing stay at Eco-Hotel El Rey del Caribe, truly my oasis in Cancun. The atmosphere is peaceful, surrounded by beautiful gardens that felt like a hidden paradise. Though the internet connection in my room was a bit spotty, everything else, from the friendly staff to the fantastic location, made it a great choice.
Rooms
10.0
My room was spacious and clean, with a lovely kitchenette that was really useful. The beds were exceptionally comfortable, providing a restful night after exploring. I also appreciated having access to the courtyard, which felt like a jungle oasis.
Service
9.0
The staff were wonderfully friendly and helpful. Their hospitality made me feel genuinely welcome. They quickly addressed any concerns I had, including internet connectivity.
Location
10.0
The location is perfect for anyone wanting to explore downtown Cancun. Just a short walk to the ADO bus station made airport transfers a breeze. Plus, with a supermarket nearby and an array of delicious dining options within walking distance, I never felt isolated.
Dining
9.0
Breakfast was included and featured generous portions, which I found good each morning. It offered a good start to my day, especially before I ventured out to explore.
Facilities
9.0
The hotel had solid security measures, and the calming ambiance of the courtyard, complete with hammocks and a small pool, provided a perfect retreat. I also liked that they make an effort towards being eco-friendly.
Spencer
United States of America,
October
2024
7.0/10
I had a wonderful stay at Eco-Hotel El Rey Del Caribe, where the beautiful gardens and the serene atmosphere offered a perfect retreat from the hustle of downtown Cancun. The staff was friendly and accommodating, making me feel at home. However, the breakfast service could use improvement, as I felt the options were somewhat limited and not attended to well during my visit.
Rooms
8.0
My room was spacious and equipped with a kitchenette, which was convenient for storing snacks and beverages. The bed was comfortable and the linens were of nice quality, although the sheets could have been a bit thicker.
Service
6.0
While the staff was generally friendly and helpful, the breakfast service was disappointing. The waiter wasn't attentive, and the food options were minimal. I felt that they could enhance the dining experience.
Location
10.0
The hotel's central location was fantastic, making it easy to access restaurants, a supermarket, and local markets within a short walk. The peaceful garden surrounding the pool provided a nice contrast to the city's hustle.
Dining
5.0
The breakfast was average and did not meet my expectations, especially considering the price. I hope they can improve the menu with a wider variety of options in the future.
Facilities
9.0
The pool area was clean and well-maintained, and the entire hotel had a lovely tropical feel. I appreciated the convenience of having nearby grocery stores and restaurants within walking distance.